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FM
Favourite M

1 reviews | Active since Nov 2025

13 Nov 2025, 13:01

Urgent: Debt Collection for Account I Never Opened

I have recently been contacted by Nimble Debt Collectors for months now, who have been calling and telling me that I supposedly owe money for a Zone Fitness account, I have explained countless times that I never had a zone fitness account and never joined their gym but they keep calling and affecting my credit record. Even when they send email statements I reply and explain that I never had a zone fitness account and that I am not acknowledging that debt.

I would like to make it clear that I have never opened any account or gym membership with Zone Fitness. I have never been a member there. This seems to be a case of mistaken identity or possible *****, and it is now affecting my personal life and reputation.

Please urgently investigate this matter, confirm where this alleged debt came from, and clear my name from your records. I would appreciate written confirmation once this has been resolved.

Thank you for your assistance.

0
Replies (2)
Nimble Group
Nimble Group's reply14 Nov 2025, 11:47
Official
Good day, 
Thank you for bringing this matter to our attention. 

The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards 

Teri Harley 
Risk Mitigation Team 
 
 
FM
Favourite M's update14 Nov 2025, 12:04
Reviewer Update
Thank you for the response. I note the documents you have requested. Before I provide any personal information, I kindly request the following for my own safety and verification:
  1. Proof of the alleged account, including the signed contract or application form you claim is in my name.
  2. The date and branch where the account was supposedly opened.
  3. Any contact details, ID number, or information used to open the account.
I need this information first so that I can clearly see what was used to link this account to me, especially since I have never opened an account with Zone Fitness. Once I have this, I can proceed with the relevant documents if necessary. Please note that sharing copies of my ID, signatures, and personal documents is sensitive, and I can only provide them once you have confirmed the details of the alleged account. I appreciate your cooperation and look forward to your feedback.