Urgent Complaint Regarding Unauthorized Debit by Nimble Group

Dear HelloPeter, I fully paid my outstanding debt of R1,719.14 to the Nimble Group, acting on behalf of Zone Fitness, on 19 July 2025. However, despite the payment, on 25 July the Nimble Group debited an additional amount of R305.71 plus a R2 banking fee from my Capitec account. This unexpected transaction left me feeling deceived by an organization claiming to operate legally on Zone Fitness’s behalf. On the same day, 25 July, an administrator named Delmarie Dirks contacted me to confirm receipt of my payment. I immediately informed her of the unauthorized deduction, but she has yet to respond or provide any update on the matter. Her silence is deeply concerning. The Nimble Group appears to be exploiting honest South Africans, stripping us of our last pennies while expecting no resistance. This conduct is unacceptable, and I doubt I'm the first to raise concerns about such deceptive practices. I urge all affected individuals to speak up and take action. We deserve transparency and accountability.

Sincerely, Madoda Zibi