UPDATED PAYMENT BALANCE AND PAID UP LETTER REQUIRED

Dear Nimble. Three payment were mande to an Jet account instead of Nimble, since it was never notified that my account was handed over, however always updated on your side. These 3 payments would have been traced and the proof was sent. Only one payment has been updated. Nimble is offering me a 70% discount on my account, which is less thann half of the payments amount not updated on your system. Please trace those payments for June 2023 and 2024 and provide me with a paid up letter. This matter has been going on for months now and it is such a shame that I need to resort to this platform, as your agents are usually very helpful and eager to assist, but the results are not there. Please, please, please help me finalize this matter asap and do not drag it out just to get the extra legal fees and interests. This matter has been under investigation for several weekss now.