1 reviews | Active since Oct 2019
Update prescribed account
I am writing to lodge a formal complaint regarding your continued reporting of a prescribed account to the credit bureaus.
Account number: I am writing to lodge a formal complaint regarding your continued reporting of a prescribed account to the credit bureaus.
Account number: ***
This account: • Was opened on 08-09-2022 • Became prescribed on 08-09-2025 Despite this, I have discovered that Nimble Group has continued to submit updates to the credit bureaus, resulting in the account being reflected again as open.
In terms of the Prescription Act and the National Credit Act, a prescribed debt may not be collected, enforced, or reported as an active account. Continuing to update or report this account is misleading and damaging to my credit profile.
I hereby demand that Nimble Group: 1. Immediately cease all reporting and updates on this prescribed account 2. Instruct all credit bureaus to reflect the account as prescribed / closed 3. Provide written confirmation once this has been done
Should this matter not be resolved urgently, I will escalate the complaint to the Credit Ombud and the National Credit Regulator (NCR) without further notice.
I trust this matter will be treated with the seriousness it deserves.
This account: • Was opened on 08-09-2022 • Became prescribed on 08-09-2025 Despite this, I have discovered that Nimble Group has continued to submit updates to the credit bureaus, resulting in the account being reflected again as open.
In terms of the Prescription Act and the National Credit Act, a prescribed debt may not be collected, enforced, or reported as an active account. Continuing to update or report this account is misleading and damaging to my credit profile.
I hereby demand that Nimble Group: 1. Immediately cease all reporting and updates on this prescribed account 2. Instruct all credit bureaus to reflect the account as prescribed / closed 3. Provide written confirmation once this has been done
Should this matter not be resolved urgently, I will escalate the complaint to the Credit Ombud and the National Credit Regulator (NCR) without further notice.
I trust this matter will be treated with the seriousness it deserves.
Thank you for bringing this matter to our attention.
The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Risk Mitigation Team
Thank you for bringing this matter to our attention.
The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Risk Mitigation Team
It has now been 24 hours since your response below. I have not received any feedback or written confirmation, and the account is still reflected on my credit profile.
Please provide an update urgently confirming that:
- All reporting on this prescribed account has ceased, and
- Credit bureaus have been instructed to reflect the account as prescribed / closed.
It has now been 24 hours since your response below. I have not received any feedback or written confirmation, and the account is still reflected on my credit profile.
Please provide an update urgently confirming that:
- All reporting on this prescribed account has ceased, and
- Credit bureaus have been instructed to reflect the account as prescribed / closed.