Unresolved Account Issues and Closed Ticket Concerns

Dear Nimble Group Customer Care Team, I'm writing to express my disappointment and frustration with the service I've received regarding my account. Despite multiple follow-ups since September 1st, I've been consistently told that my ticket has been closed without any resolution or clear explanation for the issues I'm experiencing. I've tried contacting your team multiple times, but the response is always the same – "your ticket number has been closed" without any further assistance or guidance on how to resolve my account issues. This lack of support has left me with unresolved problems and uncer*****y about the status of my account. My account issues remain unresolved, and I'm yet to receive any meaningful assistance. I urge you to look into this matter urgently and provide a detailed explanation for the closure of my ticket. I would appreciate it if someone could review my case and provide a clear plan for resolving my account issues.