wL
wilma L
1 reviews | Active since Sept 2024
16 May 2025, 12:58
UNPROFESSIONAL SERVICE
I have been emailing and calling the accounts department since the 22nd April 2025. I have emailed all documentation as they have requested, this is regarding an account of a deceased person. I have received an email with a statement of the account and requesting payment , but not acknowledgment of my request to write off the account of the deceased person . i tried calling several times, and the call keep on dropping
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Nimble Group's replyOfficial
19 May 2025, 07:59 Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Nimble Group's reply19 May 2025, 07:59
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley