LM
Leha M
1 reviews | Active since Oct 2020
16 Aug 2021, 16:03
UNPROFESSIONAL
HORRIBLE MY DEBT HAS BEEN PRESCRIBED AND YET NIMBLE HAD ACCOUNTS ON MY NAME FOR THE PAST 10 YEARS. REALLY UPDATE YOUR DAMN SYSTEM ACCORDINGLY, YOU ARE MESSING MY CREDIT PROFILE. AFTER SENDING EMAILS NO RESPONSE.
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Replies (3)0
Replies (3)
Nimble Group's replyOfficial
17 Aug 2021, 11:50Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply17 Aug 2021, 11:50
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
LM
Leha M's updateReviewer Update
26 Aug 2021, 08:35Hi Ghaironessa
Thank you for you assistance in this regard, however i still await for my query to be resolved, By law it is incorrect for old accounts to show on my credit report, this is not only affecting my credit score but also making is difficult to solve this problem. kindly take this matter a urgent or i will contact the credit ombudsman.
Thank you
Thank you for you assistance in this regard, however i still await for my query to be resolved, By law it is incorrect for old accounts to show on my credit report, this is not only affecting my credit score but also making is difficult to solve this problem. kindly take this matter a urgent or i will contact the credit ombudsman.
Thank you
LM
Leha M's update26 Aug 2021, 08:35
Reviewer Update
Hi Ghaironessa
Thank you for you assistance in this regard, however i still await for my query to be resolved, By law it is incorrect for old accounts to show on my credit report, this is not only affecting my credit score but also making is difficult to solve this problem. kindly take this matter a urgent or i will contact the credit ombudsman.
Thank you
Thank you for you assistance in this regard, however i still await for my query to be resolved, By law it is incorrect for old accounts to show on my credit report, this is not only affecting my credit score but also making is difficult to solve this problem. kindly take this matter a urgent or i will contact the credit ombudsman.
Thank you
LM
Leha M's updateReviewer Update
01 Sept 2021, 08:00Its been 3 weeks since I have asked Nimble group to remove the incorrect accounts that are prescribed. There is an account that is over 7 years that is on nimble group, that is against the law, if my problem is not resolved by this week, I am going to take further action against Nimble, UNPROFESSIONAL IS NOT THE WORD.
LM
Leha M's update01 Sept 2021, 08:00
Reviewer Update
Its been 3 weeks since I have asked Nimble group to remove the incorrect accounts that are prescribed. There is an account that is over 7 years that is on nimble group, that is against the law, if my problem is not resolved by this week, I am going to take further action against Nimble, UNPROFESSIONAL IS NOT THE WORD.