DS
Delroy S

1 reviews | Active since Feb 2021

15 Feb 2021, 14:55

Unprofessional

I have just checked my credit file and noticed this nimble group on it, I’ve called your call center and they explained it had to do with a cell c contract which I have closed. I told her to provide proof of this debt which she was not able to provide and the lady on the line was extremely unprofessional and put me on hold, only to find out she transferred me back into the queue.

0
Replies (1)
Nimble Group
Nimble Group's reply15 Feb 2021, 15:45
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team