MM
Mpho M

1 reviews | Active since Nov 2020

11 Sept 2022, 17:02

Unhappy

Good day I have settled one of my capitec account ,and it's still showing on my credit profile ,may this please be updated because it's affecting my credit score. And i haven't received my settlement letter

0
Replies (3)
Nimble Group
Nimble Group's reply12 Sept 2022, 14:20
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team

MM
Mpho M's update12 Sept 2022, 15:38
Reviewer Update
Thank you very much for replying, could you kindly please send me my settlement letter and update on credit score
Nimble Group
Nimble Group's reply13 Sept 2022, 13:29
Official
Good day

Kindly note feedback was sent to your email address linked to your Hello Peter profile.

Kind Regards

Ghaironessa Mosaval
Customer Care Team