CB
Corne B

1 reviews | Active since Jan 2016

02 Aug 2024, 10:31

Unhappy Client

Good day I have sent numerous email like the one below to Nimble Group. "They are quick on sending me demanding emails on a daily basis, but yet they can't even respond to my query. All I receive is an acknowledgment email confirming they received my request, but nothing more." _____________________________________ Good day

RE: *** 088

I have sent numerous emails regarding the mistake on my credit report. My monthly instalment IS NOT R4396.00 but R200.00 per month.

If this matter is not resolved promptly, I will have no choice but to escalate it to "Hello Peter" or the ombudsman. I am finding it difficult to get the urgent assistance I need.

Kind Regards Corne Berg

0
Replies (1)
Nimble Group
Nimble Group's reply05 Aug 2024, 14:58
Official
Good day, 
Thank you for bringing this matter to our attention. 

The matter will be investigated, and our office will revert to you with feedback. 

The matter has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Michael Bruintjies

Customer Care Team