********* BUSINESS and DISGUSTING SERVICE!!!!

I have been sending emails for over 2 months to this company with NO resolve. I made a payment at a store but payment was never allocated/deducted from my account. I have queried it and send POP as well and that was in July 21.....to date from my initial query, payment still not updated on my account. for the past 2 months I am told my my query has been sent to RCS..... DISGUSTING and PATHETIC service from both this company and RCS!!!! I am not stopping here, I will be using the CPA next!!! My account is now incurring unnecessary additional costs which they demand from me to pay BUT they cant assist with my query.