MM
Makarabo M
1 reviews | Active since May 2020
16 Oct 2021, 14:07
Undesirable Practice
Nimble group is pathetic, i received calls saying that i have an Edgars account of which i dont have. A lady called from NIMBLE saying that I'm owing R8 000 and i told her that i never had an Edgars account. She said she will note it down and they will fix the error on their side. I tried to apply for a loan and i was told that i owe Nimble R27 359 . I don't know anything about this amount, this is undesirable practice as per the Fais act. Please remove my name on ITC asap because what you are doing is ********.
Helpful (0)
Replies (3)0
Replies (3)
Nimble Group's replyOfficial
18 Oct 2021, 12:36Good day,
Thank you for bringing this matter to our attention.The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Thank you for bringing this matter to our attention.The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Nimble Group's reply18 Oct 2021, 12:36
Official
Good day,
Thank you for bringing this matter to our attention.The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Thank you for bringing this matter to our attention.The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
MM
Makarabo M's updateReviewer Update
18 Oct 2021, 15:53No one has contacted me yet till know, please remove my name on ITC . I am giving you this week to remove my name on ITC, if its not remove i am going to report to the Ombudsman because this is Undesirable Practise
MM
Makarabo M's update18 Oct 2021, 15:53
Reviewer Update
No one has contacted me yet till know, please remove my name on ITC . I am giving you this week to remove my name on ITC, if its not remove i am going to report to the Ombudsman because this is Undesirable Practise
Nimble Group's replyOfficial
19 Oct 2021, 13:24Good day,
Thank you for bringing this matter to our attention.The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Thank you for bringing this matter to our attention.The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Nimble Group's reply19 Oct 2021, 13:24
Official
Good day,
Thank you for bringing this matter to our attention.The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Thank you for bringing this matter to our attention.The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team