MK
Makaokuhle K

1 reviews | Active since Dec 2021

09 Jan 2024, 13:27

UN HAPPY CUSTOMER

I'm still not happy You are so good at calling us an request to pay our Owings but when it comes to us you always lazy to respond to our request .

I requested a settlement latter on the 11 October 2023 the payment was done on time . I then requested my paid-up letter from you and remove my name on ITC . no one has done that for me. I am not happy at all today its the 9th of Jan 2024 home choice account is still showing on my report as unsettled debt with more interest and I need that to be rectified I still have a proof of payment and the settlement letter I received from. can you please help by closing that account and email me my settlement letter PLEEEAAASSS this is unacceptable

0
Replies (2)
MK
Makaokuhle K's update09 Jan 2024, 13:34
Reviewer Update
I NEEEEEDDDDDDDD MY PAID UP LETTER PLZZZZZZZZZZZZZ

Nimble Group
Nimble Group's reply09 Jan 2024, 14:55
Official
Good day, 

Thank you for bringing this matter to our attention. 

The account will be investigated and our office will revert to you with feedback. 

The account has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Michael Bruintjies

Customer Care Team