They were suppose to...

They were suppose to pay my accounts that was harassing me mostly medical bills but they never did that only took my money and when I started asking questions about paying my accounts the lady was short and rude not giving me the answers I needed it was like I was irritating her so I told them to cancell everything only to find out they got one account that was already paid up jetstores/Edgar's for 179,90 which I paid the amount they sent me a settlement letter but I need a clearance certificate which they don't want to give me because there is no other accounts just that one they are making my life difficult they don't call me back when they say they Gona call me i will be waiting by the phone nobody ends up calling me