WP
William P

1 reviews | Active since Feb 2024

15 Oct 2024, 14:19

They should not even get a star.....

Good day I just wanted to share my experience regarding this people, finchoice decided to sell my loan to nimble they offered a discount on my matters I managed to pay of the first matter and am still waiting for the paid up letter........ Clearly Iam not happy I contacted them they told me to send proof of payment of which I did.... After sending all that was requested from me I was told they having technical issues regarding my payment.......

0
Replies (3)
Nimble Group
Nimble Group's reply15 Oct 2024, 14:29
Official
  Good day,  
Thank you for bringing this matter to our attention. 

The matter will be investigated, and our office will revert to you with feedback. 

The matter has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Teri Harley 

Customer Care Team 
WP
William P's update17 Oct 2024, 15:36
Reviewer Update
The level of service am receiving with this business is unprofessional.......... I have been waiting for my paid up letter it's been 3 days now.......... On watsapp they say a consultant will be in contact I've been waiting for 3 days am not happy and I don't recomend them to anyone they deserve half of a star
Nimble Group
Nimble Group's reply18 Oct 2024, 10:18
Official
 Good day,  
Thank you for bringing this matter to our attention. 

The matter will be investigated, and our office will revert to you with feedback. 

The matter has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Teri Harley 

Customer Care Team