ZS
Zandile S
1 reviews | Active since Apr 2023
23 May 2023, 13:28
Terrible service
My Home choice account was handed over to them, I paid it up and the tod me I overpaid the account they must refund me they requested for my bank statement and copy of my ID I did they said it's going to take about 14 days but it's been 2 moths now without the refund and the paid up debt still reflecting on my name. Very bad service so wish was at least handed over to MBD not this one'sðŸ˜ðŸ˜
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Nimble Group's replyOfficial
25 May 2023, 09:02 Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Colleen Prins
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Colleen Prins
Customer Care Team
Nimble Group's reply25 May 2023, 09:02
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Colleen Prins
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Colleen Prins
Customer Care Team