AK
Adele K
1 reviews | Active since Dec 2018
26 Feb 2025, 15:10
Terrible service
The customer service I have received from Nimble is terrible! I settled a debt in January and have been asking for a settlement letter ever since. Today they sent an sms to a relative saying I must pay. I have sent emails, tried whatsapp and phoning. I am at my wits end.
Helpful (0)
Replies (1)0
Replies (1)
Nimble Group's replyOfficial
27 Feb 2025, 09:00 Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team.
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team.
Nimble Group's reply27 Feb 2025, 09:00
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team.
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team.