MR
Michelle R

1 reviews | Active since Mar 2020

23 Dec 2020, 22:14

STUPID ACCOUNT DEPARTMENT

I'm beyond furious, this is now tideous and annoying me. Not only is it affecting my credit score but my wellbeing as well.

I have made a payment dated the 24 October 2020 of R806 as my edgars statement reflected R804 due. I have never had any issues with payments with Edgars for 4 years I'm with them. Now that ridiculous nimble is on board, a simple thing as allocating payment takes a full 2 months.

May i add that I have sent the proof of payment and bank statement to the below to no success:

Madimetsa Sefara Sibusiso Magwaza Dhiren Maharaj Hasina Khan The manager Nosipho Khoza NosiphoK@normanbissett is just as useless. I will not be making any payment of the arrears of the interest which has now accumulated. I need this rectified. You guys are pathetic, and definetly take your jobs for granted. Two full months of '' your matter is being investigated ''. What in the world are you investigating when you have a bank statement and proof of payment sent numerously that indicates the payment.

Get your ****** accounts department to have this sorted.

Matter no: 5EDC20761

0
Replies (1)
Nimble Group
Nimble Group's reply28 Dec 2020, 09:09
Official
Dear Sir / Madam

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. 

Should you require any additional assistance with anything else, please direct all for our attention at ***. 

Regards
Norman Bissett & Associates