Statement Needed
I have been trying to obtain my statement of account from Nimble for over 2 months. Their option on the website does work. I made contact with them via 2 different email addresses and received no response. I then made contact with them on Facebook. I received a response stating that I would receive my statement within 24 - 48 hours. Still nothing and it has been nearly 192 hours! How can a person not have access to their statement immediately?? Please Nimble, send it today!
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Nimble Group's replyOfficial
25 Apr 2024, 14:55Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Nimble Group's reply25 Apr 2024, 14:55
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team