Standard Bank Credit Card

With regards to my Standard Bank credit card which was handed over, with a credit limit of R2 000, which was overdrawn by R443.15, taking the total to R2 443.15

A debit was set up by the collections agency (Nimble), to collect the funds on behalf of Standard Bank.

I have been debited with the following amounts, on the following dates.

R600.00 on 26/03/2018 R500.00 on 26/04/2018 R500.00 on 25/05/2018 R500.00 on 26/06/2018 R343.15 on 26/07/2018

These 5 deductions total to an amount of R2 443.15, which was the outstanding amount at the time when the account was handed over.

A few months later I then get told there is a balance of R903.61, which I have repeatedly told the collections agency, that this is a mistake and that figure cannot be correct.

Having a close look at the statement sent to myself from Nimble, it clearly shows that one of the R500.00 debited from my bank account, did not reflect on their statement. Which means that amount was not allocated by Nimble but they did receive it and I have proof of this.

It shocks me that after speaking to 4 of their consultants within 3 weeks, and explaining to them over and over again, that they are still unable to pick that up.

The account was then handed over to MBD Attorneys, now with a balance of just over R1 400.

I do not feel that I should incur any further cost in this as I stuck to the agreement, but Nimble's ignorance has prevented this from being sorted out almost 2 YEARS in the making!

I made numerous calls to them to speak to a a manager who was NEVER available to take my call and I was given his e-mail address, who I am yet to hear from after sending a few e-mails from August 2018.

Standard Bank always say that they cannot assist me, and MBD tell me that they need a paid up letter to close the account, which has to be obtained from Nimble, who keep telling me that the account is with MBD and that they as Nimble cannot assist, yet it is their error.

PLEASE HELP ME?