LE
Lorisha E

1 reviews | Active since Feb 2021

05 Jul 2021, 10:48

SOMEONE ELSE ACCOUNT ADDED ON MY NAME

Absolutely frustrated with Nimble group. They have someone else account on my name and I've been waiting for months to have this removed. I've requested the contract that was signed and the two ID numbers are completely different, which they have agreed on. And they STILL have not removed the account from my name. Extremely irate as this has been going on for monthly. Pathetic attitude and service from them!!!!

0
Replies (2)
Nimble Group
Nimble Group's reply06 Jul 2021, 07:44
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team
LE
Lorisha E's update14 Sept 2021, 08:09
Reviewer Update
Its been two month and not a single call or any update what so ever. No change at all!!

Absolutely DISGUSTED with Nimble group!!!!