DM
Daniel M

1 reviews | Active since May 2019

07 Apr 2022, 09:14

Settlement request

Very useless company chat bot does not even update that the other agent responded im trying to settle my account and there is no one assisting for over 4 months. What's wrong with you guys? I need a settlement letter for goodness sake

0
Replies (3)
Nimble Group
Nimble Group's reply07 Apr 2022, 15:20
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team

DM
Daniel M's update07 Apr 2022, 16:03
Reviewer Update
I want to settle the account so I want to get a settlement quote so that i pay it I've been trying to get this for the longest now.
Nimble Group
Nimble Group's reply08 Apr 2022, 12:54
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team