BM
Bongi M
1 reviews | Active since Nov 2024
27 Nov 2024, 21:25
Settlement Process
I was offered a settlement amount and I paid it on the date 22/11/2024 now I’m been harassed with calls and when I asked for the settlement letter I was told it’ll be sent but nothing..I even asked to a supervisor I was told they’ll request a callback and maybe the supervisor will get back to me. I have never seen such bad service
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Nimble Group's replyOfficial
28 Nov 2024, 09:53 Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Customer Care Team.
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Customer Care Team.
Best regards,
Nimble Group's reply28 Nov 2024, 09:53
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Customer Care Team.
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Customer Care Team.
Best regards,