TN
Tracey N
1 reviews | Active since Aug 2021
06 May 2024, 12:17
Settlement offer letter
I have requested a settlement letter Friday,I was advised it take minutes when i called back after 2 hours i was advised it might take a day,i wad hoping to get it this morning still,i called they are saying they requesting it again no explanation,mind you i also send request via email yesterday
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Replies (2)TN
Tracey N's updateReviewer Update
06 May 2024, 12:18I need the letter to pay off this account,it's urgent
TN
Tracey N's update06 May 2024, 12:18
Reviewer Update
I need the letter to pay off this account,it's urgent
Nimble Group's replyOfficial
07 May 2024, 15:29Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Best regards,
Nimble Group's reply07 May 2024, 15:29
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Best regards,