LB
Lebogang B
1 reviews | Active since Jul 2019
13 Feb 2021, 08:16
Settlement Letter
I was offered 30% discount when I settle my amount which I did and paid off the balance. Now that I want the settlement letter, my account shows that I'm owing the amount of that discounted value. Do I have to suffer like this? It was nice when I got calls and sms from them reminding me to pay, now that I did my part this is what I get. It's sad how this service providers treat consumers.
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Nimble Group's replyOfficial
15 Feb 2021, 08:33Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply15 Feb 2021, 08:33
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team