kS
kim S
1 reviews | Active since Sept 2019
01 Oct 2024, 15:31
Send my account back to FASTA NOW - I owe you nothing!!!!
Why was my account debited on Monday, the 23rd, when my initial debit order date is the 25th of each month? I already made an EFT payment, and now you're telling me my account has been handed over? This is beyond frustrating. Let me be clear: I will not be responsible for any charges on my account. I've settled it, and I expect a paid-up letter immediately. The proof of payment is attached. Close my account— I owe Nimble NOTHING!
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Nimble Group's replyOfficial
02 Oct 2024, 09:26Nimble Group’s reply
Risk Mitigation Rep**** at: 1 October 2024 at 11:39am
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Teri Harley
Customer Care Team
Nimble Group's reply02 Oct 2024, 09:26
Official
Nimble Group’s reply
Risk Mitigation Rep**** at: 1 October 2024 at 11:39am
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Teri Harley
Customer Care Team