Section 129 from Altech Autopage/Nimble Group

i have received a section 129 from a nimble group company, upon reading email i rep**** with the correct information regarding this issue. later the day i received a delayed delivery for the email. i called the group number specified on the email. the agent was not professional to say the LEAST. does not confirm my details. i did not dial from my cellphone. it was a office line. this number obviously was linked to another person. but still the agent continued to accept that i am the person on the screen. no HELP AT ALL. i then requested the manager to call me back. this still has not happened. i would like to have answers on the email i have sent. this is a urgent issue that needs to be resolved!