1 reviews | Active since May 2019
Rudest Consultants that continue to harrass a client
I never had a problem with this company except till I owed them the last R900.00. I could not pay my account this month due to school fee commitments. I am a single mother and had to fork out 13k for my daughters enrolement. But I had thee rudest consultants call and harrass me for the last few days now even after I told them that I would be making a payment next month and paying the full amount. I even told them not to call me again but it seems that they can not even make simple notes of what the client had said, only to get very rude towards me.
I'm telling you once and I am telling you nicely. I am an attorney myself. If you have to get your rude consultants to call me one more time, I will be taking this company down and sueing you for harrasment. Since when are you rude to a paying client? I have paid over R5000 rand off. NOONE has the right to harrass a person for a mere R900.00. Make sure you educate and teach your consultants on how to make simple notes and to update their systems. It seems that noone knows what the **** they are doing!
Sincerely.
Bernadine Goodsell
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
The account has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
The account has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
