KR
Kerry R
1 reviews | Active since Mar 2015
13 Mar 2023, 10:50
Rude Service Japhta Tshupe
I am a working mum of two - after my account was passed from one debt collector to the next, finally lands with Nimble, in particular, Japhta Tshupe has been extremely rude and impatient after I had requested a direct debit form to start making payment, whilst waiting for a new account number to start paying March 2023 he emails me and tells me I must deal with the sheriff and my account can not be handled by anyone else.. such rude service!!!!!!!!!!!!!!!
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Nimble Group's replyOfficial
14 Mar 2023, 11:30 Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Colleen Prins
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Colleen Prins
Customer Care Team
Nimble Group's reply14 Mar 2023, 11:30
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Colleen Prins
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Colleen Prins
Customer Care Team