Rude call centre agent

<p>I just spoke to a lady , her name is Novuyo from nimble attorneys to enquire about my edgars account that is handed over to them, she was very rude and did not have time to explain to me regarding my account. i am not working and would like to settle my account in 3 months, she refused to take that arrangement.</p> <p> </p> <p>i am really disappointed by the treatment we get from the attorneys just because we are not working and dont have money. There is no need to be rude when someone seek help.</p>