1 reviews | Active since Nov 2017
Rude and arrogant client service.
Hellopeter,
On the 02/06/2021, received a call from Nimble Group regarding CellC account which which was voluntarily closed by CellC after they have bridged our contract. They then run to this company called Nimble Group to blacklist my name at credit bureau, this company listed my name after long period of time this Nimble guys calls me to settle my account with them which is now owing -+R5200.00.I told them that I don't have CellC account because the one I had was voluntarily closed by that said company. After long conversation I had with them I was requested to send the proof I am referring to. We then agreed that I will send that email on Monday 07/06/2021, I send that email on 06/06/2021 @ around 08h30 or so. I have send them proof of payment which I was falsely accused that I didn't paid and all corresponding emails I have with CellC. Today on 14/07/2021 I called this Nimble Group on the *** to make a follow up on the email I have send it to them with there request. BEHOLD I was actually shocked this found that this company Nimble Group hasn't read that email I sent on the 06/06/2021. Their other contact numbers are as follows:- ***/0222 and email:- ***. After I spoke to a very rude person, I then send them this email below.
Hi Nimble group,
I was requested to send an email on the 07/06/2021.
I have sent you that request email on the 06/06/2021 @08h36 but to date I have not received your correspondence regarding what you have requested me to do.
Today, I have call you on this number *** @ around 09h29. I believe I spoke to a very rude Indian lady who just cut off the line while I am still speaking with her.
Is that how bad your company is portraying it's services to the client that you guys have listed on credit bureau with making findings on the both side the people. You just go on and list blocked out name and call us after you have destroyed our names.
If I may ask you ask a question, why did you called me from the first place if you knew that you are not going to be read to solve the problem?
You client CellC paid you to do there evil work of destroying people's lives and you just jumped because you have been paid.
I am really responded how companies are enriching themselves by destroying other people's lives.
I arge you do your clean jobs to avoid be liquidated just like those who paid you. Our God's hand is too long to destroy those who are enriching themselves just by destroying His innocent children.
I hope our next communication will be very profitable.
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
