NJ
Nomusa J
1 reviews | Active since Jul 2020
06 Nov 2024, 10:52
Request to Correct Inaccurate Reporting on ClearScore Profile by Nimble Group
Dear HelloPeter team,
I am reaching out for assistance in resolving an issue with the Nimble Group. I am currently making payments according to the arrangement I set up for my loan and credit card. However, the Nimble Group is reflecting incorrect information on my ClearScore profile, listing my total due( balance) as the monthly instalment, which is inaccurate.
I have already sent an email and spoken to several consultants, yet no corrective action has been taken. This false information on my profile is causing confusion, and I would appreciate your help in addressing this matter with Nimble Group to ensure accurate reporting.
Thank you for your assistance.
Kind regards,
Helpful (0)
Replies (2)0
Replies (2)
Nimble Group's replyOfficial
06 Nov 2024, 13:12Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team.
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team.
Nimble Group's reply06 Nov 2024, 13:12
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team.
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team.
NJ
Nomusa J's updateReviewer Update
06 Nov 2024, 13:23I hope to hear from you soon and hoping that the matter is resolved soon.
NJ
Nomusa J's update06 Nov 2024, 13:23
Reviewer Update
I hope to hear from you soon and hoping that the matter is resolved soon.