******** reporting of prescribed account

I am writing to lodge a formal complaint regarding your continued reporting of a prescribed account to the credit bureaus.

Account number: ***

This account: • Was opened on 18/10/2022 • Became prescribed on 18/10/2025 • Was disputed last year and correctly updated as closed in November 2025

Despite this, I have discovered that Nimble Group has continued to submit updates to the credit bureaus, resulting in the account being reflected again as open.

This is incorrect and ********.

In terms of the Prescription Act and the National Credit Act, a prescribed debt may not be collected, enforced, or reported as an active account. Continuing to update or report this account is misleading and damaging to my credit profile.

I hereby demand that Nimble Group: 1. Immediately cease all reporting and updates on this prescribed account 2. Instruct all credit bureaus to reflect the account as prescribed / closed 3. Provide written confirmation once this has been done

Should this matter not be resolved urgently, I will escalate the complaint to the Credit Ombud and the National Credit Regulator (NCR) without further notice.

I trust this matter will be treated with the seriousness it deserves.