1 reviews | Active since Mar 2015

19 May 2026, 16:56

Reinstating of prescribed accounts

Becareful of this company as I had accounts which were prescribed but Nimble reinstated the accounts as if they were still active whilst they were older than 5years and were long closed by the stores. They kept on calling me offering discounts as if accounts are still active. It only came to my attention after I decided to check my credit profile that these accounts were long closed. Their consultants are not helpful and they make false promises when I make them aware of the *****ulent act they have done which is against the NCR Regulations. I spoke to Carl Smith yesterday and he refused to put me through to a manager, I spoke to Faith and Ntombi as well. Please before you agree to any discounts they offer pull your credit records. I wil ensure I escalate the matter further.

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Replies (1)
Nimble Group
Nimble Group's reply28 May 2026, 09:12
Official
Good day, 
Thank you for bringing this matter to our attention. 

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards

Teri Harley
Customer Care Team