BK
Bongiwe K
1 reviews | Active since Jan 2025
29 Jan 2025, 09:50
Refusing to send me my paid up letter
Horrible Experience!!! My account is paid up but they are refusing to send me my paid up letter! It’s been for than 40 days now and all the agents tell me is that they have escalated the matter! More than 40 ****en days to close a account? This is ridiculous
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Replies (1)
Nimble Group's replyOfficial
29 Jan 2025, 11:08 Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team.
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team.
Nimble Group's reply29 Jan 2025, 11:08
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team.
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team.