TM
Tebogo M

1 reviews | Active since Dec 2016

05 Jan 2024, 14:25

Refusal to prescribe my debt

I request prescription of a debt that was sold to nimble group in October 2023 and was told by a number of consultants that it has been logged, till date I have not received any feedback, the debt still appears under my credit profile even though it has long surpassed the prescription period. I will be escalating this to the ombudsman should this not be rectified ASAP

0
Replies (1)
Nimble Group
Nimble Group's reply09 Jan 2024, 13:22
Official
Good day, 

Thank you for bringing this matter to our attention. 

The account will be investigated and our office will revert to you with feedback. 

The account has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Michael Bruintjies

Customer Care Team