TF
Tee F
1 reviews | Active since Jun 2018
06 Oct 2025, 13:24
Refund of over payment.
Hi
I accidently made an overpayment of R500 on 26 September 2025. I have send NUMEROUS emails, proof of payment, bank statement, ID and letters to Nimble to refund my money.
Absolutely not response. It is not a fortune, but for a pensioner, R500 is a lot of money.
I do not know how to get through to them to refund my money. I owed R76 on my Cell C account which was paid 3 months ago and accidently selected the wrong account to pay the R500 in.
Helpful (0)
Replies (1)0
Replies (1)
Nimble Group's replyOfficial
07 Oct 2025, 11:17Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Samira Isaacs
Samira Isaacs
Risk Mitigation Team
Nimble Group's reply07 Oct 2025, 11:17
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Samira Isaacs
Samira Isaacs
Risk Mitigation Team