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Ziyanda N
1 reviews | Active since Oct 2024
15 Dec 2025, 08:05
Refund
I’m giving them a star because I cant write a review without giving a star otherwise I’m giving them zero star. Nimble does not want to refund me, I settled my Capitec account that I was paying under them on the 30th September 2025, and I sent them the proof of payment and asked them to cancel the debit order of which they agreed. On the 23rd of October 2025 they deducted the money and I’ve been calling them since then till today they have not refunded me.
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Replies (2)
Nimble Group's replyOfficial
15 Dec 2025, 11:00Good day,
Thank you for bringing this matter to our attention.
The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Risk Mitigation Team
Thank you for bringing this matter to our attention.
The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Risk Mitigation Team
Nimble Group's reply15 Dec 2025, 11:00
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Risk Mitigation Team
Thank you for bringing this matter to our attention.
The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Risk Mitigation Team
ZN
Ziyanda N's updateReviewer Update
16 Dec 2025, 10:59I received an email on the very same day I wrote this review, the email was asking me to send the proof of payment, of which I send the pop for the settlement that was done on the 30th of September 2025, I also sent the bankstatement that shows the deduction that happened on the 23 of October 2025.
Guys you always asking for the samething over and over again, I’ve been calling, I’ve been sending emails with no luck, I dont know what to do any more now. If you were the ones who were calling me you were going to charge me for the calls, now its me and nothing is being done for that. I need my money, please pay back my money. I’ve never heard of a refund that takes 2 full months. PAY BACK MY HARD EARNED MONEY.
Guys you always asking for the samething over and over again, I’ve been calling, I’ve been sending emails with no luck, I dont know what to do any more now. If you were the ones who were calling me you were going to charge me for the calls, now its me and nothing is being done for that. I need my money, please pay back my money. I’ve never heard of a refund that takes 2 full months. PAY BACK MY HARD EARNED MONEY.
ZN
Ziyanda N's update16 Dec 2025, 10:59
Reviewer Update
I received an email on the very same day I wrote this review, the email was asking me to send the proof of payment, of which I send the pop for the settlement that was done on the 30th of September 2025, I also sent the bankstatement that shows the deduction that happened on the 23 of October 2025.
Guys you always asking for the samething over and over again, I’ve been calling, I’ve been sending emails with no luck, I dont know what to do any more now. If you were the ones who were calling me you were going to charge me for the calls, now its me and nothing is being done for that. I need my money, please pay back my money. I’ve never heard of a refund that takes 2 full months. PAY BACK MY HARD EARNED MONEY.
Guys you always asking for the samething over and over again, I’ve been calling, I’ve been sending emails with no luck, I dont know what to do any more now. If you were the ones who were calling me you were going to charge me for the calls, now its me and nothing is being done for that. I need my money, please pay back my money. I’ve never heard of a refund that takes 2 full months. PAY BACK MY HARD EARNED MONEY.