BK
Brigette K

1 reviews | Active since Apr 2021

16 Sept 2021, 14:56

Quick to remind of my payment but to respond if I have query.

Cell c handed my account offer to nimble collection. After they phone me telling cell c handed my account to them immediately j made arrangements and start paying them off. They appear on my credit score stating that I don't pay. I do have proof. My score drop few point of them saying I don't pay but do pay. I send them email. They reply weeks after but they cn phone me and send emails very quick to say I must pay. They messing with my credit score.

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Replies (1)
Nimble Group
Nimble Group's reply17 Sept 2021, 08:27
Official
Good day,

 
Thank you for bringing this matter to our attention. 
 
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind regards
Ilhaam Joubert

Customer Care Team