tN
tshepang N
1 reviews | Active since Aug 2025
08 Oct 2025, 11:52
Query regarding account status update after payment
Dear Nimble Group Customer Care,
I'm writing to inquire about my account status. I made a payment last month, but my account still shows an inactive status. Could you please look into this and update my account accordingly?
I'd appreciate your assistance in resolving this matter.
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Nimble Group's replyOfficial
09 Oct 2025, 12:50Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Risk Mitigation Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Risk Mitigation Team
Nimble Group's reply09 Oct 2025, 12:50
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Risk Mitigation Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Risk Mitigation Team