NM
Ndivhuwo M

1 reviews | Active since Oct 2023

11 Oct 2023, 17:15

Prescription debt removal

They refuse to remove prescribed debt from my name. After thousands of phone calls to remove it, they only reopened the account when I have blatantly told them from years back that it has prescribed.

I am tired of their excuses and from the reviews it seems they are just determined to ruin people’s credit profiles

0
Replies (3)
Nimble Group
Nimble Group's reply12 Oct 2023, 12:31
Official
Good day, 

Thank you for bringing this matter to our attention. 

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Michael Bruintjies

Customer Care Team 
NM
Ndivhuwo M's update17 Oct 2023, 13:09
Reviewer Update
Good day.

You called last week and assured me that I would get feedback on the investigation with regards to my prescription issue but there has been no contact or any feedback yet and no changes to my credit report either
NM
Ndivhuwo M's update22 Nov 2023, 12:35
Reviewer Update
You sent me a prescription letter which does not open even when it is stated on the email that my ID number opens it which does not. I even contacted the credit bureaus you mentioned on the email and they assured me that you have not closed the account which prescribed years ago and they also cannot open the document you sent.