CD
Cade D
1 reviews | Active since Jul 2018
21 Feb 2024, 13:40
Prescribed dept
This Company has listed me on ITC for an account that has been prescribed. Trying to get hold of them to resolve this it takes days to speak to a agent. I need this sorted out ASAP.
The agent states this Please note your account was Sold and Ceded to us they will only remove you once the account is paid with us and we provide paid up letter. If you are disputing the Cell C account we require cancellation email, confirmation from cell c that it was cancelled and acccount was paid up..
How is this because they are listing my name on the ITC and blaming cell c.
Cade Dalais ID ***
Helpful (0)
Replies (3)0
Replies (3)CD
Cade D's updateReviewer Update
22 Feb 2024, 11:30Nimble group
Please remove my name off the ITC, the dept you holding against me is from 25 March 2017 we are now In 2024 it is now 7 years later, this is known as prescribed dept. I'm am receiving endless phone calls, sms's and emails regarding this cellc account.
Please remove my name off the ITC, the dept you holding against me is from 25 March 2017 we are now In 2024 it is now 7 years later, this is known as prescribed dept. I'm am receiving endless phone calls, sms's and emails regarding this cellc account.
CD
Cade D's update22 Feb 2024, 11:30
Reviewer Update
Nimble group
Please remove my name off the ITC, the dept you holding against me is from 25 March 2017 we are now In 2024 it is now 7 years later, this is known as prescribed dept. I'm am receiving endless phone calls, sms's and emails regarding this cellc account.
Please remove my name off the ITC, the dept you holding against me is from 25 March 2017 we are now In 2024 it is now 7 years later, this is known as prescribed dept. I'm am receiving endless phone calls, sms's and emails regarding this cellc account.
Nimble Group's replyOfficial
23 Feb 2024, 11:49Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Best regards,
Nimble Group's reply23 Feb 2024, 11:49
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Best regards,
CD
Cade D's updateReviewer Update
23 Feb 2024, 13:12Hopefully you would with you guys is bad service
CD
Cade D's update23 Feb 2024, 13:12
Reviewer Update
Hopefully you would with you guys is bad service