MK
Monique K
1 reviews | Active since Feb 2019
22 Jul 2022, 11:02
POOR WORK ETHICS - MISLEADING CUSTOMERS WITH SETTLEMENT OFFERS.
Nimble Collection Services are really draining me with their poor administration I have settled my Cell C account more than a year ago , ***kol has been updated on my ITC and then they still have the audacity to call me for proof and a payment arrangement. HOW LONG WILL IT ****EN TAKE FOR MY NAME TO BE CLEARED. YOU QUICK TO CALL FOR SETTLEMENTS AND TO GET MONEY BUT CANT ADMINISTER YOUR ACCOUNTS PROPERLY. GET YOU HOUSE IN ORDER AND GET A PROPER PROCESS POST PAYMENT RECIEVED MATTER WILL BE ESCALTED TO OMBUDSMAN AS PORMISED
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Nimble Group's replyOfficial
22 Jul 2022, 12:52 Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Nimble Group's reply22 Jul 2022, 12:52
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team