oL
oliver L

1 reviews | Active since Dec 2017

01 Feb 2023, 15:16

Poor Service , Nonsense

Poor service from Nimble, have an account on my credit report listed by them, when I call to enquire about it they say it’s not under them but they can’t do anything to remove the account.

Been calling them for over 6 months with the same outcome and it’s really frustrating,

Communication with them always reaches a dead end

0
Replies (4)
Nimble Group
Nimble Group's reply02 Feb 2023, 09:33
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind regards

Ghaironessa Mosaval
Customer Care Team



oL
oliver L's update14 Feb 2023, 11:44
Reviewer Update
It’s been days , No one is helping me on this issue, just back and forth and escalations with no feedback.

This is really frustrating
Nimble Group
Nimble Group's reply15 Feb 2023, 11:29
Official
Good day

Kindly note all feedback was provided to your email address as linked to your Hello Peter profile

Kind Regards
Ghaironessa Mosaval
Customer Care Team
oL
oliver L's update28 Nov 2023, 08:40
Reviewer Update
can you believe I'm still fighting you regarding this issue? lol you guys don't rate us