1 reviews | Active since Jul 2018
poor service, failure to deliver
I have had an issue with this credit company for a whikle now. They contacted me on my Markhams account 2TFG30492.
I was contacted settle the account immediately, I settled on February 04 (I have bank records to prove this). Fyroez Adams was my point of contact and had assured me that my account would cleared on the system as well as credit bureau. And that I would be cleared within 2-3 weeks. After calling for weeks and being rejected or given the run around, Zulfa Adjiet even sent me the paid up letter then promised that I would be cleared with immediate effect. This was by April 26 2018!
Today 5 July 2018 I got hold of Sinalo Qwaweshe also just gave me the usual drill and says it doesn't reflect on her system that anyone app**** for me to be cleared at all! In July! No-one has bothered still.
Dear Mr CELE
Our reference number: 2TFG30492
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Rafieka Mohamed
Customer Care Team
Dear Mr CELE
Our reference number: 2TFG30492
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Rafieka Mohamed
Customer Care Team