sM
shalande M

1 reviews | Active since Jun 2016

28 Nov 2016, 14:31

POOR SERVICE AND ******* ACTIVITY

<p>I called nimble last week to reqeust figures to settle my capitec account. They gave it to me and i undertook to pay before the 30 November. I have settlked my account now after payment im advised that i have to wait maximum 14 days for a paid-up letter??? This was not what was communicated to me in the first place, i want my paid-up letter immediately.</p>

0
Replies (2)
Nimble Group
Nimble Group's reply29 Nov 2016, 14:57
Official

Thank you for raising your frustrations and concerns with us.

The matter has been escalated to the relevant department and will be resolved.

Please feel free to contact us by means of the following:

Telephone: ***

Email: ***

Regards,

Admin Team

sM
shalande M's update05 Dec 2016, 16:53
Reviewer Update

It's been over a week and still no paid up letter from Nimble group. They keep on saying the money has not been paid over to their client , once again Nimble how is that my problem. You have been utterly rude and unprofessional.