TW
Tene W
1 reviews | Active since Jan 2023
09 May 2024, 13:25
Poor service
I am trying to arrange payment and this is the error I keep getting yet you guys are updating on my clear score account I missed payments ?? Which payment plan did I miss that was never discussed with me ? Totally disgusted by your WhatsApp response the agent closed the chat without even assisting me
Helpful (0)
Replies (1)0
Replies (1)
Nimble Group's replyOfficial
13 May 2024, 15:44Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Nimble Group's reply13 May 2024, 15:44
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team