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Rasheed H

1 reviews | Active since Jul 2023

27 Jul 2023, 11:49

Poor rotten service

This company needs to be investigated. There is no way you send email upon email and there is just NO response. Even when you call their numbers the voice recording tells you some BULL**** about covid and lock down. ARE YOU FLIPPING SERIOUS THAT! I have been paying for an account that doesn't seem to close! These guys are selling accounts to other collection agencies and re-opening them to ****** money from people. You can't get accurate information, you can't get a paid up letter, incorrect information is sitting on your credit profile because of this company. If I had the financial resources I would seriously get a blady good lawyer to open an actual case of ***** with against nimble! This is absolutely nonsense that nobody at nimble can assist and give you an account closure letter when they sitting with additional money that was over paid. If any lawyer or a person who knows a lawyer who can help me with this please contact me. This is not going to fly. This is *******! I am waiting for your call or email.

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Replies (3)
RH
Rasheed H's update27 Jul 2023, 12:04
Reviewer Update
I just got off the phone with Nimble at 11:57 today. I found out that the account was handed to a lady by the name of Stephanie. All information was given to her and this was in March. I was advised that she is still WAITING for feedback from her team leader. This is absolute garbage! It's now the 27 July ! The team leader hasn't given feedback. This is what I am talking about. 4months !! For feedback. I have paid up this loan twice now. TWICE IN FULL! How does this company operate under any legal frame work. Nimble needs to be investigated!
Nimble Group
Nimble Group's reply27 Jul 2023, 13:43
Official
Good day, 

Thank you for bringing this matter to our attention. 

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Michael Bruintjies.

Customer Care Team 
RH
Rasheed H's update27 Jul 2023, 13:57
Reviewer Update
There's nothing that needs to be investigated. You have been given all information. Open it ! You have been given a recon of all monies paid. A blady recon! Don't tell me about INVESTIGATING. You are sitting with the information and you'll have not expedited a damn thing ! I want this account closed, paid up letter! This is nonsense! Don't give me your BS blanket response! Fix it now !!!