AM
Alunangi M
1 reviews | Active since Aug 2019
07 Oct 2025, 08:25
Poor Poor conduct
I was advised by Nimble that my account will be updated as closed on ITC however they have updated it not closed it, I am owing them R1, yet the account was paid in full and paid-up letter provided. Such a poor service and level of communication from their side. I spoke to Nikita Valensky and i was advised my account has been closed yet on Experian is still reflecting as open
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Replies (2)
Nimble Group's replyOfficial
07 Oct 2025, 11:23 Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Samira Isaacs
Risk Mitigation Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Samira Isaacs
Risk Mitigation Team
Nimble Group's reply07 Oct 2025, 11:23
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Samira Isaacs
Risk Mitigation Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Samira Isaacs
Risk Mitigation Team
AM
Alunangi M's updateReviewer Update
13 Oct 2025, 08:04Good day, I haven't received and feedback yet. more than 24 hours has passed. such a bad service
AM
Alunangi M's update13 Oct 2025, 08:04
Reviewer Update
Good day, I haven't received and feedback yet. more than 24 hours has passed. such a bad service