JM
Jacques M

1 reviews | Active since May 2014

23 Jun 2024, 13:17

Poor customer service

I have been trying to get prescribed debt letters from nimble group,up to now they have acknowledged my capitec account that was with them but have no record of my other accounts

I require all accounts prescribed debt letters from them but have not been assisted,they are providing poor customer service.

0
Replies (1)
Nimble Group
Nimble Group's reply24 Jun 2024, 10:53
Official
Good day, 
Thank you for bringing this matter to our attention. 

The matter will be investigated, and our office will revert to you with feedback. 

The matter has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Michael Bruintjies

Customer Care Team